Credit Controller – Ringwood

  • Job title: Credit Controller
  • Location: Ringwood, Hampshire
  • Hours: Monday to Friday full time working 37 hours per week
  • Reward & Benefits: Competitive salary, plus Company benefits

About the role

We’re looking for a personable and diligent Credit Controller to join the finance team at our Head Office in Ringwood.

As the Credit Controller, you will be responsible for the control and oversight of overdue accounts, contacting our customers in a friendly manner when payments are overdue to discuss settling their accounts. You will discuss the terms of their credit and negotiate repayment plans. 

You will be able to professionally handle customers who are facing financial difficulties and decide upon the best course of action. At other times you will liaise with Solicitors to pass on unrecoverable debt as a last resort.
We are currently looking to further develop some of our credit control system functionality and are looking for someone who will support the Team Supervisor to evolve and develop process and procedures.

Office hours are Monday – Thursday, 09:00-17:30 and Friday 09:00-17:00.

About you

Our preferred candidate will demonstrate good experience in Accounts and Finance, ideally with experience as a Credit Controller, but this is not imperative. 

It is important that you can establish and maintain good client relationships through various communication channels, be it email, telephone and other written correspondence.  With clear communication skills, you will be able to manage expectations and make sound decisions whilst remaining calm under pressure.  With a tactful approach, you will be able to cope with challenging situations and be assertive when necessary.

With a good standard of education, with a minimum of GCSE to level C / 5 in English and Maths, you will be able to reconcile complex accounts, be numerically adept and show excellent attention to detail. 

You will demonstrate good IT skills, with a high standard of competence in Microsoft Office applications including Excel.

About us

We are Millstream Management Services (MMS), a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage in excess of 200 developments nationally. That means we manage more than 8000 apartments and provide our services to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty

How you’ll be rewarded

  • Competitive Salary
  • Holiday entitlement of 24 days + Bank Holidays
  • An extra day off on your birthday
  • Company Pension contribution
  • Life Assurance
  • Eye Care reimbursement scheme
  • Colleague Introduction reward scheme
  • Training Courses
  • Professional development

If you want to be part of our success story, send your CV and a covering letter to quoting reference MIL1570.