Home Exchange Consultant

Job title: Home Exchange Consultant

Location: Ringwood, BH24 3SG

About us

We are Churchill Retirement PLC, the fastest growing company in the UK retirement house building sector and we’re looking for people like you.

We’re a family-run, privately-owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing 600 people and growing all the time.

We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.

We’ve won a host of awards; most recently we have been recognised by The Sunday Times as the 3rd best company to work for and in 2016 we became the first ever retirement living specialist to have been named overall ‘Housebuilder of the Year’ by the WhatHouse? Awards

About the role

It is exciting times here at Churchill Retirement Living PLC, due to our bold growth plans we are recruiting for a Home Exchange Consultant to support the Company’s growing Home Exchange business, based in Ringwood, Hampshire.

You will support the HX sales process from the initial enquiry through to legal completion. Your duties will include obtaining and preparing HX offers and assisting with offer presentations and progressing sales through to legal completion.  You will also be responsible for tracking and reporting on sales progress, preparing correspondence and handling telephone enquiries.

You will build strong relationships and liaise with Sales Managers and Executives, Solicitors, Customers, External Part Exchange companies and Colleagues at all levels internally; these relationships are essential to ensure that you are able to assist the sales process from offer through to legal completion.

Hours of work are Monday to Thursday 9.00am to 5.30pm and Friday 9.00am to 5.00pm.  There may be a requirement to attend events, functions and meetings from time to time, which could result in the occasional overnight stay. 

About you

Ideally you will have experience in property sales and sales administration including an understanding of the Sales process within estate agency or similar including conveyance through to legal completion.

You will have strong organisational and administration skills with attention to detail as well as the ability to pro-actively manage a demanding workload and work on your own initiative.

Additionally, you will be IT literate with Microsoft Office, Word, Excel, Powerpoint, Outlook, CRM and database packages.  A knowledge of COINs would be desirable.

How you’ll be rewarded

  • Competitive salary plus commission
  • Annual holiday entitlement of 24 days + Bank Holidays
  • Day off on your birthday
  • Group Personal Pension Plan
  • Medical Health Screening
  • Life Assurance
  • Eye Care Reimbursement
  • Land Introduction Bonus
  • John Lewis vouchers for expectant parents

If you want to be part of our success story send your CV and a covering letter to yourcareer@crl.co.uk quoting reference number GRP1203. Closing date is 01.10.21.

Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty