Receptionist – Ringwood

Job title: Receptionist
Based at: Millstream Management Services, McCarthy House, Ringwood
Hours: Full-time, 09:00-17:30 Monday to Thursday and 09:00-17:00 Friday

About the role

The Receptionist is the first point of contact for visitors and callers to our stunning Head Office in Ringwood.

You’ll be a friendly, personable yet professional Receptionist, always ready to provide the warmest of welcomes with a cheery and helpful disposition.

Reporting to the PA/Senior Administrator, your duties will include meeting and greeting visitors at the front desk, operating a busy switchboard, directing and announcing calls, managing emails and written correspondence, opening and distributing post and overseeing the booking of meeting rooms. Administration duties will vary day to day, supporting the PA and Head Office teams, updating internal information (telephone lists, new starter information etc), liaising with suppliers and other general correspondence.

In addition, you will liaise with the Facilities department, ensuring there are adequate supplies of stationary, reporting any building or facilities defects, monitoring health and safety, helping to keep communal areas clean and tidy.


About you
You will have previous experience of a busy reception desk or ‘front of house’, with excellent customer service skills along with a polished telephone manner that conveys clear, verbal communication, able to build an instant rapport with people at all levels, both internally and externally.

You’ll be professional and well presented, articulate and confidential, able to juggle numerous tasks and work well under pressure.

You will also possess a good working knowledge of MS Office applications, especially Word, Excel and Outlook and be familiar with office equipment, photocopiers, scanners etc.

Hours of work are 9.00am to 5.30pm Monday to Thursday and 9.00 to 5.00pm on Friday, with one hour for lunch. 


How you’ll be rewarded
• Competitive salary
• 24 days holiday plus Bank Holidays
• Day off on your birthday
• Group Personal Pension Plan
• Life Assurance
• Health screening
• John Lewis vouchers worth £200 to all expectant mums and dads
• Colleague introduction reward scheme
• Eye Care Reimbursement
• Training Courses
• Professional development


About us

We are Millstream Management Services (MMS), a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty


We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, please send your CV and covering letter quoting reference MIL1597 to