Job title: Support Workers
Pay rate: From £9.50 per hour to £10.23 per hour at weekends
Location: Dunwood Court, Salisbury Road, Sherfield English, Nr Romsey SO51 6GR.
Every other week on Thursdays, Saturdays and Sundays, 20:00-08:00 (accommodation provided whilst on shift)
Weekly Friday, Saturday & Sunday 16:00-20:00
Alternating Saturday / Sunday 08:00-16:00
• 24 days holiday plus Bank Holidays, pro rata
• Opportunity for overtime
• Full training and ongoing support
• Colleague benefits: Pension Scheme, Life Assurance, Eye Care reimbursement
• Colleague Introduction reward scheme, refer your friends and family
• Amazing working environment and a fantastic team
About the role
We are looking for an enthusiastic, flexible and motivated Support Worker to join our team to cover alternate Thursday, Saturday and Sunday nights, 8pm-8am.
Your duties will be varied and wide ranging, supporting our independent Homeowners where needed. You need to be happy working independently, using your own initiative.
You’ll be a visible and reassuring presence for Owners, being part of a team that helps to provide security and peace of mind 24 hours a day with the knowledge that someone is at hand if needed. You will help to maintain the communal areas, provide a safe environment for our Homeowners and support with activities within the development.
Working in the Retirement Living sector provides fantastic personal reward where you can make a positive difference every day, enhancing the lives of our Homeowners.
The successful person will have fantastic customer care skills, be empathetic and enjoy a busy and varied role. Previous experience as a Support Worker is not essential, however you will have a background in customer service, hospitality, retail or the care industry.
You will be both supportive and reassuring and able to maintain confidentiality. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the development.
To support with the maintenance administration of the site, you’ll have basic computer skills with previous experience of using email.
We are Millstream Management Services (MMS), a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story send your CV and a covering letter to firstname.lastname@example.org quoting reference number MIL1593.