Local girl Melanie Green – or Mel – is settling in well as the Lodge Manager at Churchill Retirement Living’s new Hubert Lodge development in Hythe. With the first handful of new apartment Owners already moved in and more set to join them shortly, she is looking forward to being at the heart of a thriving new community.
“I started in December,” says Mel. “There’s been a lot of work to do getting up to speed with things, meeting new people and completing all my training. I’ve enjoyed getting to know my first few Owners, supporting them with their move and helping to keep everyone safe and well supported through the lockdown.”
Mel’s previous job as long haul cabin crew with Virgin Atlantic may seem very different from running a retirement development, but she is quick to point out the similar skills that apply to her new role. “It’s all about building relationships and providing great customer service,” she explains. “I’m good at getting to know people quickly and I’d say I’m a people person, so that’s the best part of the job for me. I’m really looking forward to welcoming more new Owners, getting them settled in and building a sense of community, which is what the retirement living lifestyle is all about.”
“It’s also nice not to be travelling and commuting as much anymore, since I live just around the corner from the Lodge. That means I know the area very well, so for any new Owners who aren’t local I’ll be able to show them around and let them know all the best places to visit, things to do and of course where to go for the essentials.”
“We have lots of measures in place to keep everyone safe during the lockdown,” she adds. “I’m looking forward to being able to use our lovely Owners’ Lounge for social events and activities as soon as it’s permitted, and we have a lovely garden area outside where the Owners will be able to socialise when the weather gets warmer and hopefully restrictions will start to ease. In the meantime we just need to be sensible and stay safe, and look forward to fun times ahead.”
With Mel in charge there is sure to be a warm welcome for anyone choosing to buy a brand new apartment at Hubert Lodge, which is just one of the reasons why they’re selling fast.